How to close your Crypto com Exchange account Crypto.com Help Center

Posted On: June 1, 2022
Studio: Cryptocurrency News
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It should be noted that this fee can be avoided altogether by spending the card’s balance down to zero before closing. Although you don’t have a special section where you can simply click on a button and delete your account, the account closure process is pretty straightforward. Once your identity has been confirmed, someone from the Crypo.com team will process your account closure request and your account should be deleted/closed in due time. Many users trade on Crypto.com’s mobile version, as it is an easy-to-use and comprehensive platform. Besides, those registering through a referral code can get a signup bonus of up to $50.

On the Crypto.com app, traders can purchase, sell, and trade crypto, stake various coins and tokens, and even apply for a Crypto.com Visa card. If you decide to move to another exchange and you’re sure you won’t be needing Crypto.com again, you can delete your Crypto.com account permanently in a few steps. Bear in mind that deleting your account means that you won’t be able to have access to it ever again. Make sure you don’t have any pending transactions or balances before you close your account. Withdraw any money remaining in your Crypto.com account to another cryptocurrency wallet.

Afterward, you should take a photo of yourself holding the sheet with the information you just wrote down. When taking the photo, ensure it clearly shows your face, upper chest, and arms. Furthermore, pay attention to the information on the paper, as it should be clear and easily readable.

  1. Secondly, any crypto balance remaining after the account termination process will be lost permanently.
  2. Closing and deleting your Crypto.com account is non-reversible, and your details can take up-to 5 years to be deleted from the server.
  3. Even with all the perks involved in owning an account on Crypto.com, some users might decide to leave the exchange for another or leave the crypto space in general.
  4. Those holding CRO and staking it can get rewarded with lower trading fees, higher staking interest rates, and more credit card rewards.

Even with all the perks on Crypto.com, some users may still decide to leave the exchange. Details on how to withdraw funds from your Crypto.com Exchange account can be found here. You can find more information how to withdraw funds from your Crypto.com account here. Within 24 hours, you should receive a reply from a Crypto.com support rep and they’ll take up your request from there. On your laptop or mobile device, log onto the app card page and tap on the card icon.

You will typically get a reply to your mail from the Crypto.com support team within 24 hours and it can take up to 2 days for your account closure request to be completed. To close your account, email the Crypto.com support team at “[email protected]” from your registered email address and set the subject of the email to “Close Account”. Finally, if you use the Crypto.com VISA card, there is a $50 fee Card Closure fee charged if you want the balance on the card converted back to fiat and returned to your account.

If you have remaining cryptocurrency balances, you will have to transfer them to another exchange platform. If you ever want to use the Crypto.com exchange again after closing your account, you can simply create an account as a new user and go through the KYC process all over again. Now that you understand the conditions attached to deleting your account on Crypto.com, below how to stake etherium is a step-by-step guide on how to properly delete/deactivate your account on the platform. If your cryptocurrency balances are under the minimum withdrawal limit, you need to contact Crypto.com support. Before taking the step to close your Crypto.com account, it’s prudent to explore other platforms that might better suit your cryptocurrency trading and investment needs.

You will also need to attach an image of yourself holding a document showing dates, names, and “Crypto.com” written on it. Remember your mail’s subject header should be “Close Account” before forwarding the message. When sending the email, ensure you use the email address you registered on Crypto.com.

How To Delete Your Crypto.com Account Quickly (Step By Step Guide)

It is also a security measure to ensure no one else is trying to close your account for you. Lim How Wei is the founder of followchain.org, with 8+ years of experience in Social Media Marketing and 4+ years of experience as an active investor in stocks and cryptocurrencies. He has researched, tested, and written thousands of articles ranging from social media platforms to messaging apps. For example, if you’ve created a Crypto.com account using “”, use “” to email

Additionally, you can withdraw or use any balances remaining within your Crypto.com account before closing it. However, if your crypto balances are less than the limit of withdrawals you are allowed to make, getting in touch with Crypto.com support will be necessary. The only way to delete your account on Crypto.com is by sending an account closure request to the support team using your primary email address. If you wish to delete your account from Crypto.com, you cannot overlook this procedure. Once your personal information, including “Crypto.com” and your date of birth, is on paper, take a photo holding the latter and ensure the information therein is visible. Also, your entire arm, face, and chest must be visible in the picture.

Unlike other exchanges where there is a section in the settings to delete or deactivate your account, Crypto.com seems different. Finally, enter wallet address, amount and select the wallet type, then click on ‘Review Withdrawal’ to transfer your crypto holdings. In order to be safe, we’re assuming that you’ve already have all your crypto investments and balances transferred out of your account wallet.

In the realm of digital assets, having a user-friendly platform is crucial for a seamless crypto experience. Regarding the fees required, Crypto.com has a 0.075% trading fee charged for those not staking CRO and trading less than $250,000 monthly. Those trading higher amounts can reach fees as low as 0% for makers and 0.05% for takers. As much as we wish that all you have api wikipedia to do is delete your Crypto.com account, there are some things you first need to do to ensure that your funds are safe and nothing gets lost on the way. Closing and deleting your Crypto.com account is non-reversible, and your details can take up-to 5 years to be deleted from the server. When your account gets deleted, you’ll not be able to retrieve your invested funds.

Can you close your Crypto.com account?

Alternatively, you can simply choose to spend the card’s balance to zero, so no fee will be incured on your account. Finally, if you use the Crypto.com VISA card, there will be a $50 card closure fee charged to convert and returned the funds to your account. Upon cancellation, you will permanently lose access to your accounts and transaction history. You are welcome to use our services again by signing up as a new user. However, you cannot reactivate your previous account after it has been closed.

Steps to Delete Crypto.Com Account

We are not qualified advisors, and none of our content(s) is a licensed investment advice, nor is it a replacement from certified financial planner. Do your own research before investing in any cryptocurrency vitalik buterin wallet project, and always invest what you can afford to loose. However, this website is readers supported, and it’s free for you to use, but we include link(s) to products or services we think are useful to you.

If you still use the account, yes, you can leave your funds on Crypto.com. However, if you want to close your account, you should withdraw all your funds. Founded in 2016 in Hong Kong, Crypto.com is a cryptocurrency exchange now available almost worldwide and surprises users with an extremely user-friendly interface available on mobile.

The Crypto.com support team will assist you in processing the withdrawals. Before you delete your Crypto.com, you need to withdraw or spend all of your remaining balances. Be aware that you’ll be ineligible for any promotional offers for new accounts, including the signup bonus from the BG25 Referral Program, after you have closed your accounts. This sheet will help you in the next step, and it is mainly because of it that we said Crypto.com’s account closure process is a bit different from others.

Deleting Old Accounts Using DoNotPay

There are multiple reasons for getting rid of your Crypto.com account. Probably, you no longer use your Crypto.com account, and you may be thinking cryptocurrency is not the right venture for you. Note that you can never restore your Crypto.com account after deleting it. That means that if you want to continue using Crypto.com services in the future after deleting your account, you will need to sign-up as a new user. If you are ready to close your Crypto.com account, ensure that no pending transactions are in your account.